This Privacy Policy explains how personal information is handled when you visit siddharthvascular.com, contact Siddharth Vascular Clinic, request an appointment, ask for a report-based medical opinion, or arrange a video consultation.
Last updated: 27 September 2026
Who is responsible for your information
This website is operated by Dr Siddharth Matad through Siddharth Vascular Clinic, currently consulting at United Hospital, Jayanagar, Bengaluru. United Hospital and other hospitals, laboratories, payment providers or platforms may separately control information that they collect through their own systems.
Information we may collect
- Contact and appointment information: your name, telephone number, WhatsApp details, preferred appointment time, country or time zone, and the contents of your enquiry.
- Health information you choose to provide: symptoms, diagnoses, prescriptions, investigation reports, scans, photographs, referral notes and other medical information shared for an opinion or consultation.
- Consultation and payment information: consultation type, appointment status and transaction reference when needed. This website does not directly collect or store card or bank account credentials.
- Technical and usage information: IP address, browser and device type, approximate location, referring page, pages viewed, interaction events, cookie identifiers and similar website analytics data.
- Correspondence: messages and follow-up communication exchanged by telephone, WhatsApp, email or another agreed channel.
How we use information
- To respond to enquiries and arrange appointments.
- To review reports and provide the medical opinion or video consultation you request.
- To coordinate appropriate care with United Hospital, another healthcare facility or an authorised member of the clinical team when needed.
- To maintain necessary clinical, administrative and financial records.
- To secure, operate, measure and improve the website and its enquiry pathways.
- To comply with applicable legal, regulatory, professional and patient-safety obligations.
Medical reports and sensitive health information
Health information is used only for the requested clinical purpose, related care coordination, record keeping and applicable professional or legal obligations. Please share only information relevant to your vascular concern. Avoid sending Aadhaar, PAN, passport, bank details or other unrelated identifiers unless they are specifically required for care or billing.
If you send information about another adult, you should have authority to do so. A parent or lawful guardian should provide information for a child where required. Remote review may still require an in-person examination or further testing.
Cookies and analytics
The website uses essential technologies needed for security and operation. It also uses Google Analytics through Google Site Kit to understand matters such as page visits, device type, traffic source and interactions with appointment links. Google may process information under its own Privacy Policy. You can restrict cookies through your browser settings, although some website functions may then work differently.
WhatsApp, telephone and external services
Appointment and medical-opinion buttons may open WhatsApp. Information sent through WhatsApp is also processed by WhatsApp and Meta under their Privacy Policy. Telephone networks, hosting providers, analytics services and payment services may likewise process limited information needed to provide their service.
Do not use the website or WhatsApp for an emergency. Attend the nearest emergency department or use the appropriate emergency service.
When information may be shared
- With Dr Siddharth Matad and authorised staff supporting the requested consultation or communication.
- With United Hospital or another healthcare provider when needed for your care, appointment or requested referral.
- With service providers supporting website hosting, analytics, communications, security or payment processing.
- When required by law, a court, a regulator, a professional obligation, or to address a serious safety concern.
- With another person or organisation when you request or authorise the disclosure.
Personal information is not sold. Some technology providers may process data outside India, subject to their contractual safeguards and applicable law.
How long information is retained
Information is retained only for as long as reasonably needed for the purpose for which it was collected and for applicable clinical, administrative, tax, legal, dispute-resolution and professional record-keeping requirements. Retention may therefore differ between a general website enquiry, analytics data, a payment record and a clinical communication.
Security
Reasonable administrative and technical safeguards are used to protect information. No website, internet transmission or messaging platform can be guaranteed completely secure. Please avoid sending unnecessary personal information and notify us promptly if you believe information has been sent to the wrong destination or accessed improperly.
Your choices and rights
Subject to applicable law and legitimate clinical or legal record-retention requirements, you may ask for information about how your personal data is used, request correction of inaccurate information, request erasure where applicable, withdraw consent for future optional processing, or raise a grievance.
Withdrawing consent does not affect processing already carried out and may prevent completion of a service you requested. Identity may need to be verified before acting on a request.
Third-party websites
The website may link to hospitals, academic profiles, journals, maps, social networks and other external services. Their privacy practices are governed by their own policies.
Changes to this policy
This policy may be updated when website services, technology or legal requirements change. The latest version and update date will appear on this page.
Contact and grievance requests
For a privacy question, correction request or grievance, use the Contact page or call or WhatsApp +91 97465 53250. State that the request concerns privacy and provide your name, contact number, the nature of the request and the approximate date of the relevant interaction. Do not resend complete medical records unless requested.
If a concern is not resolved, you may use any further remedy available under applicable Indian law, including the Data Protection Board of India where applicable.